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iPhone 5

23 August, 2011

free malicious and junk files checking service

Yesterday, I received a free phone call from "Overseas" with phone number displayed as "301" with the familiar Indian accent.

Nice greeting, and the guy (claimed to be from Global Internet Department) on the phone told me that my computer is slow because I have malicious and junk files in my computer, and want to help me to check it and remove those files. Of course I knew it was a scam call, but I decided to play with it.

Unlike Don's real-Windows PC laptop, I don't have a real Windows computer. But I decided to follow his instruction. Step 1: switch on the computer.
So I did (it was on already, I just need to launch Parallels Desktop 6 for Mac).

They tried to be geeky (or make it sound they are very technical), they told me to hit Windows key + R, and type eventvwr (to launch Windows Event Viewer). Like many other people, I searched eventvwr on Google, and as I expected, full of scam warnings.

However, it does not harm to run eventvwr on Windows, so I did. Then, he told me to look for red cross errors under Windows Logs. It turns out that I don't have any errors, or I did not notice any (he kept insisting that I must have a lot, and ask me to keep looking). The fact is... I hardly use that particular Windows on Parallels Desktop for Mac. I do have some (not many) yellow warnings.

He then asked me to use Internet Explorer to access www.ammyy.com website and run the Ammyy Admin software. Again, a quick Google search showed many warnings on ammyy scam. Also, they hide their whois data. To be safe, I decided to use Safari (on Mac) to visit that website, but I did not download any files.

The guy instructed me to Run the downloaded file, and the screen will show a number to them, and tell him what number is, so his technical support can access my computer...

I cut his sentence there, and asked “you want me to run the software and open up my computer for you to access?”

He first replied “Yes, for a good course.”

I asked again, and now he denied that he said earlier, instead he claimed it is for the “technician to remove those malicious and junk files, and block the ports so I won't have any of those issues.”

What he does not know it that I have been handling annoying telemarketing calls for quite sometime, and over time, I developed a way to ‘play with them’ (when I have time).

He passed the phone to another Indian accent guy (claimed to be a technician), asking me what he could help. I gave him a quick answer: “Nothing.”

Then the technician guy said that my computer had malicious and junk files, I told him no.

Well, enough play, I ended the call.

Although I am not as geek as our good friend Don who lives in beautiful Boston, I am not that easy to be tricked by those computing scamming thing.

Also, it is a good idea to enable the Caller ID on your telephone. All "private" (hidden numbers) and "overseas" calls (and interstate calls in my case) have a very high change of being telemarketing/scamming calls, so you can be prepared at first.

related reading:
Windows Event Viewer phishing scam remains active (Computerworld.com.au)
Microsoft at a loss over Event Viewer scam (Computerworld.com.au)

Posted by Antony on 23 August 2011 9:41 AM |

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