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6 April, 2011

slow internet

Since some time yesterday, I have experienced some problem connecting to some US websites. Apparently, this problem affects a huge number of Telstra BigPond users as this Whirlpool thread shows.

The only response I can see is:

Due to a router issue in the United States, some customers intermittently may have experienced slower than normal internet speeds in the past 36 hours when accessing international websites.

We have implemented some changes and are monitoring the service to confirm it is resolved. We apologise for any inconvenience during this time.

Also, BigPon Service Status:

Service Disruption Start: Tuesday, 5 April 2011 9:00:00 AM EST
Next Update: Wednesday, 6 April 2011 4:00:00 PM EST
Last Updated: Wednesday, 6 April 2011 1:31:46 PM EST
Scheduled Disruption: No
Customer Impact: BigPond customers Nationally may experience difficulties accessing International Web sites. Technicians are treating this issue as a priority and are working on the problem. We apologise for any inconvenience this may cause you.

Well, unlike Don's superfast and extremely reliable internet in the United States, here the internet is not that reliable. However, slow (or unreliable) internet is certainly driving people nuts.

Posted by Antony on 6 April 2011 11:59 PM |

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