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21 November, 2009

PlayStation Store and credit card issue followup

PlayStation Store

Followup to the credit card issue with PlayStation Network (PlayStation Store) I have earlier this week. I received a phone call from PlayStation Support Centre on Thursday asking for further information and an email yesterday. Although the email did not solve the issue directly, somehow PSN accepted my credit card.

Thank you for your recent call.

We have investigated the issue you have raised regarding the credit card you have attempted not accessing the PlayStation Network. After investigating this it has been found that this issue was related to the issuing bank not allowing the card access, therefore you will need to speak to them for further information regarding this.

Regards,

PlayStation Support Centre

I called the bank to see if there's any problem with my card. There was none.

As a matter of fact, right after receiving that email, I tried again with my credit card information. This time, it accept my Commonwealth Bank MasterCard. I typed all my billing information in lower case. As from the name on the credit card, I typed it in all lower case, and did not add "Mr" in front.

I bought Tetris on PSP Minis (under PlayStation Store) for $8.45.

related blog entry:
PSN not accepting my credit cards @#$%? (18 November 2009)

Posted by Antony on 21 November 2009 11:25 PM |

more November 2009 blogs. (or 2009 blogs)
from iTunes Store:
comments
why didn't you use your AMEX? More Points!
Posted by Sam on 22 November 2009 9:47 AM.
American Express was the one that had issue on verification.
Posted by Antony on 22 November 2009 1:36 PM.
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