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18 November, 2009

PSN not accepting my credit cards @#$%?

PlayStation Store

Well, Antony is cheap, he does not have latest new hot games. In fact he likes the small (easy) and cheap games available on PlayStation Store. A recently available game on PSP Minis (under PlayStation Store) is the good old Tetris (for only $8.45 AUD).

Well, it has been a long time since I shop at PlayStation Store, and my credit card on file has been long expired. To update the information with my current credit card, it says that my credit card information is not valid. I tried all my credit cards, then I got locked out (from further updating credit card information for 24 hours).

A Google search on "playstation network not accepting credit card" shows that I am not the only one affected. However, my previous credit card was accepted on the PlayStation Network, and it was issued by the same bank.

I called the banks, and of course, my cards are not blocked (nor have any issues). In case Don is interested, my credit cards are not debit cards or prepaid/gift credit cards. However, my billing address is "PO Box", which can be an issue according to this official FAQ from PlayStation, Why am I not able to enter billing information to my PLAYSTATION Network Account profile?, there are some possibilities:

Make sure to enter all of the billing information correctly and accurately (credit card numbers, billing address, etc.)
...
Use a card that has a physical street address as PO Box addresses tend to be unsuccessful when authorising.
...

I also called PlayStation Technical Support. He said that he has escalated this matter to a different department and he will give me a call back within 48 hours. In the meantime, I can buy PlayStation Network Card for some credits.

If memory recall correctly, Tetris was the second computer game I bought. It was back in late 80s (before Don was born). I played it on a monochrome IBM-compatible PC. Currently, I have official Tetris for iPhone (from iTunes App Store) and Tetris for Wii (from Wii Shop Channel).

Well, I will wait and response I receive.

Posted by Antony on 18 November 2009 8:54 PM |

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comments
That's part of the problem with centralized app stores like the PlayStation Store (and Xbox Live Arcade too, before you suggest I like Microsoft's and hate Sony's). If something goes wrong with that one venue, you're out of luck, no other alternatives.
Posted by Don_HH2K on 19 November 2009 12:49 AM.
I am having this issue right now..its so annoying!
I have used the same CC purchasing from the PSN for the past year with no problem, now all of a sudden with this new fancy update it gives me the "credit card not valid" crap!
I am starting to have it with sony!

Posted by mike on 25 December 2009 11:10 PM.
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