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27 February, 2009

my alpha 350 is back


After almost one week without my α350 DSLR, I got it back today!

On Monday (23 Feb), I sent my Sony α350 Digital SLR camera camera to Sony Authorised Repairer in Chatswood. and I was told that damage to LCD screens like that is likely due to impact. In other words, if it is found to be due to user's (my) fault, I would have to pay for the repair.

I got a phone call today informing me that my α350 is ready, I can choose to pick it up myself or have it delivered to me. Since the service centre is in Chatswood which is about 15km from my place, I decided to pick it up myself to save the trouble.

Well, last Saturday (21 Feb 2009), I sort of damaged the LCD screen of the α350 myself. I am not blaming anyone else.

This is the damaged LCD screen of α350:

This is when I switch the LCD on, pretty much I can't see much of useful information:

You might recall that I bought invisibleSHIELD for the α350. At the time of getting invisibleSHIELD, I was fully aware that invisibleSHIELD is to prevent scratches, not impacts.

Under invisibleSHIELD's lifetime warranty, I am on my way of getting the invisibleSHIELD for α350 replace (as the device was set back for warranty service). As a precaution, I bought Sony LCD Protect Cover (PCK-LH3AM), a hard plastic cover for additional protection. I still recommend getting invisibleSHIELD for all your gadgets.

Photo of Sony LCD Protect Cover (PCK-LH3AM):

Initially I was told that it may take about 2 weeks as they have to order LCD part. And if it was not covered by warranty, I would have to pay for the replacement. The rough quote would be looking at AU$200, which was no that bad.

The result: I got my camera back with LCD replaced free under warranty. Five days turnaround is pretty quick in my opinion.

I will rate Sony's warranty service very good.

(For some reasons, a certain open-source extremist's laptop screen is in very bad situation, and he refuses to return his laptop for warranty repair. If I were him, I would've returned the laptop for service even if I had to pay for the repairing.)

invisibleSHIELDFinally, a bit of informercial to finish this blog entry. invisibleSHIELD has all sorts of precut protective films designed for almost all sorts of gadgets you can think of, including all Apple iPods, Sony PSP, BlackBerry, T-Mobile G1 (“gPhone”), mobile phones, GPS, PDA, digital cameras and even laptops (many brands including Apple, Dell, HP, and Sony). If you have some gadgets you don't want to see scratches on them and you don't like the bulky skins or cases, invisibleSHIELD is your best friend.

related blog entries:
one more invisibleSHIELD (25 November 2008)
one more Sony (Sony DSLR α350) (15 November, 2008)

Posted by Antony on 27 February 2009 11:47 PM | gadget

more February 2009 blogs. (or 2009 blogs)
from iTunes Store:
And given HP's track record of poor customer service and build quality, I would not even consider sending my laptop back for repair. That goes especially for the case in which I'd have to pay $449 for a spare LCD screen when I can get one for $120 off eBay.
Posted by Don_HH2K on 28 February 2009 2:14 PM.
Welcome back Alpha 350, I didn't even know you had been to hospital until this morning.
Posted by Rev. Dr. Wu Yi on 28 February 2009 6:09 PM.
Thank you Rev. Dr. Wu Yi. Antony hurt me badly. (Antony also told me to keep my mouth shut until I am back in perfect working condition.)
Posted by Alpha 350 on 28 February 2009 8:41 PM.
Well Alpha 350, just stay out of the hands of the very dark Antony and you will be OK!!
Posted by Rev. Dr. Wu Yi on 28 February 2009 9:36 PM.
It is a bit hard to stay away from the very dark Antony, you know. I can hide, but not for long.
Posted by Alpha 350 on 28 February 2009 9:41 PM.
I am sure you have good pedigree Alpha 350, but my guest has a Nikon D40X, and I am afraid it is a bit of a dullard. Has all the bells and whistles, but the zoom lens leaves a lot to desire. Technology is not its owner's forte either.
Posted by Rev. Dr. Wu Yi on 4 March 2009 6:52 PM.
Thanks a lot again! Your info really helps a lot, because I was wondering how long will take for me to have my LCD replaced. Since I am away from my country, I really don't know where to have it repaired because I have no idea of how long will it take to suit my travel schedule. Now, as I will be here for a couple of weeks, I will just repair it here.

Posted by seadragon2000 on 19 May 2009 3:50 AM.
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