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4 February, 2008

been quiet from telemarketing in the last few days?

Have you been enjoying the peacefulness of no-telemarketers during last few day? Especially those the calls from India call centres?

What caused this joyful news? A third undersea cable running through Suez and Sri Lanka has been cut recently.

Technically speaking, India is handling it very well, it just slows down a bit. (source) Big companies have plans and that worked well.

By and large, India's technology and call-center industries have weathered the crisis well, reverting to backup satellite systems, or different routes along undamaged cables.

Well, there's a downside to this, if you need assistance from certain companies, and their call centres are located in India, you might have problem getting through.

Posted by Antony on 4 February 2008 7:30 AM | newstalk
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